HUD APPS Activation Key Codes have been an ongoing issue that puts more burden on the industry to file direct activation requests and wait on the help desk to give a User their access. Currently the department is having problems with the bulk mail and getting the activation codes out and has recently been requiring Business Partners to take an additional step and request direct activation using signed letters. This adds time to the process, however, we are getting are access much faster in the long run without having to worry about the snail mail getting lost to valid addresses. There are issues if you put more than one entity or individual on the letter as the help desk is not paying close attention to the request before closing it out.
IRS can get the tax id within a day, SAM.gov can get the UEI in a day or two. Why can’t HUD automate the APPS Activation Key Codes process?
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